Refund policy

This refund policy is effective as of January 1st, 2022.

Our monthly & yearly plans are backed by a 30-day money back guarantee.

If you are not 100% satisfied within 30 days from the time of purchase, you may request a full refund.

Beyond the 30-day period, all sales are final.

If the user does not cancel before the next renewal date of their subscription, no refund is permitted.

This refund policy does not apply to our ATS program. All ATS sales are final.

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faqs

Your questions answered

What happens after I purchase?

After check out, you will be prompted to submit your TradingView or NinjaTrader details in our post-purchase form.

Access is granted automatically if the form is filled out properly.

If you forgot to fill this form out, please email us; hello@quantvue.io

Can I use this if I'm a total beginner?

No. Our core system is designed for those with baseline trading knowledge and live-trading experience. Do not sign up if you're a beginner trader. Intermediate to advanced experience is recommended.

Will I win every trade with this?

No. There is no algorithm or indicator that can accurately predict with 100% certainty the financial markets.

QuantVue is not responsible for trading losses. Past results are never indicative of future performance. Use QuantVue and trade at your own risk.

Which markets & timeframes does QuantVue work on?

Our tools are designed for futures. However, clients can tweak our toolkit to any chart or market.

Do I need a paid TradingView plan?

Most clients use a paid TradingView plan, and the most popular among users is TradingView premium.

I never submitted the post-purchase form, how do I get access?

Please email your details to hello@quantvue.io and we will grant access right away!

How do I cancel my membership?

You can manage your account in the "My Account" tab or email us at hello@quantvue.io and we will process your cancellation immediately!

Are there any refunds?

Our monthly & yearly plans are backed by a 30-day money back guarantee. If you are not 100% satisfied within 30 days from the time of purchase, you may request a full refund.

Beyond the 30-day period, all sales are final.

This refund policy does not apply to our ATS program.

See our full refund policy here.

Does the Elite plan include prop automation?

The Elite Plan on it's own does not automate into prop firm accounts.

If you want to automate our tools into prop accounts, you can do so via 3rd party providers or through our ATS buildout here.

To automate our tools into personal cash accounts, we recommend our sister company AlertDragon here.

Is there a free trial on the ATS Program?

No. There is no free trial on the ATS program.