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Contact us

For support, email us at hello@quantvue.io

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What happens after I purchase?

TradingView:

After purchasing your membership, you will receive our tools in the "invite-only" scripts of your TradingView® "indicator" section.

Ninjatrader:

If you provided the correct Name, Machine ID, or User Defined ID, the Ninjatrader tools will be available in your add-ons.

Additional Items:

You will also receive exclusive access to our members Discord channel where you'll receive lifetime updates and experience a supportive community with many QuantVue resources (tutorial videos, trade breakdowns, etc.)

Can I use this if I'm a total beginner?

No. Our core system is designed for those with baseline trading knowledge and live-trading experience. Do not sign up if you're a beginner trader.

Will I win every trade with this?

No. There is no algorithm or indicator that can accurately predict with 100% certainty the financial markets.

QuantVue aims to provide tools for traders to better manage their own discrestionary trades, risk, and are not meant to be followed blindly.

QuantVue is not responsible for trading losses. Past results are never indicative of future performance. Use QuantVue and trade at your own risk.

Which markets & timeframes does QuantVue work on?

Our tools are designed for futures & FX. They are optimized for 1s Renko candles, but can be configured on any timeframe or candlestick type.

Do I need a paid TradingView plan?

You may use a free TradingView account. However, to get 1s data and Renko bars, you need a premium TradingView plan.

I never submitted the post-purchase form, how do I get access?

Please email your TradingView username & Discord ID to hello@quantvue.io and we will grant access right away!

How do I cancel my membership?

You can manage your account in the "My Account" tab or email us at hello@quantvue.io and we will process your cancellation immediately!

Can I sign up for multiple free trials?

No. If you sign up for a duplicate free trial, the payment method on file will automatically be charged.

If you do not wish to be charged, then the duplicate trial will be cancelled and access will not be given to our tools.

Are there any refunds?

We do not provide refunds under any circumstances.

If no cancellation is made by the customer via the "My Account" tab, or communicated via email prior to the end of the free trial, then no refunds are given.

All sales are final. All crypto sales are final.

See our full refund policy here.

Does the Elite plan include prop automation?

No. The Elite plan only allows for automation into personal accounts.

If you want to automate our tools into prop accounts, the only way to do so is through our customer prop automation build.

You can purchase that buildout here.

Is there a free trial on the Prop Firm Automation Program?

No. There is no free trial on the prop firm automation program.

Which service package do I need for the Sierra Chart Suite?

In order to run everything that's inside the suite, you'll need at least Sierra Chart Service Pack 11 - Integrated Advanced

How do I open the Sierra Chartbooks?

On the Sierra software, File>>Open Chartbook and navigate to the location of the Chartbook. Additionally, you can copy the chartbooks (.cht files) inside your C:\SierraChart\Data folder for easier access.

You can also load these chartbooks at startup of Sierra software by going to Global Settings>> General>> Startup>>(Button) and select the Chartbook you want to startup with when the software is fired up.

Faqs

Frequently Asked Questions

Trading is risky & most day traders lose money. This site & the products & services QuantVue offers are for informational & educational purposes only. All content is to be considered hypothetical, selected after the fact, in order to demonstrate our product and should not be construed as financial advice. Decisions to buy, sell, hold or trade in securities, commodities and other investments involve risk and are best made based on the advice of qualified financial professionals. Past performance does not guarantee future results.

Hypothetical or Simulated performance results have certain limitations, unlike an actual performance record, simulated results do not represent actual trading. Also, since the trades have not been executed, the results may have under-or-over compensated for the impact, if any, of certain market factors, such as lack of liquidity. Simulated trading programs in general are also subject to the fact that they are designed with the benefit of hindsight. No representation is being made that any account will or is likely to achieve profit or losses similar to those shown.

Testimonials appearing on this website may not be representative of other clients or customers and is not a guarantee of future performance or success.

As a provider of technical analysis tools for charting platforms, we do not have access to the personal trading accounts or brokerage statements of our customers. As a result, we have no reason to believe our customers perform better or worse than traders as a whole based on any content or tool we provide.

This does not represent our full Disclaimer. Please read our full disclaimer.

Disclaimer Refund Policy Terms of Service Privacy Policy

Trading is risky & most day traders lose money. This site & the products & services QuantVue offers are for informational & educational purposes only. All content is to be considered hypothetical, selected after the fact, in order to demonstrate our product and should not be construed as financial advice. Decisions to buy, sell, hold or trade in securities, commodities and other investments involve risk and are best made based on the advice of qualified financial professionals. Past performance does not guarantee future results.

Hypothetical or Simulated performance results have certain limitations, unlike an actual performance record, simulated results do not represent actual trading. Also, since the trades have not been executed, the results may have under-or-over compensated for the impact, if any, of certain market factors, such as lack of liquidity. Simulated trading programs in general are also subject to the fact that they are designed with the benefit of hindsight. No representation is being made that any account will or is likely to achieve profit or losses similar to those shown.

Testimonials appearing on this website may not be representative of other clients or customers and is not a guarantee of future performance or success.

As a provider of technical analysis tools for charting platforms, we do not have access to the personal trading accounts or brokerage statements of our customers. As a result, we have no reason to believe our customers perform better or worse than traders as a whole based on any content or tool we provide.

This does not represent our full Disclaimer. Please read our full disclaimer.